Front is a customer communication platform that centralizes email, social media, and other messaging into a single, streamlined inbox. It allows teams to collaborate effectively on customer communications by assigning, sharing, and discussing messages without switching between tools. Front's features include shared inboxes to ensure transparency and prevent duplicated efforts, and personalized inboxes for individual focus. The platform offers integrations with popular CRM, project management, and automation tools, enhancing its utility. Automated workflows, canned responses, and message scheduling help increase efficiency. Analytics provide insights into team performance and customer engagement. Front's interface is user-friendly, designed for easy navigation, and its mobile app ensures connectivity on the go. It aims to enhance team collaboration and customer relationship management in a simple, organized way.

Does Front offer a free version?

No, Front does not offer a free version.

Does Front offer a free trial?

Yes, Front offers a free trial.

Are Credit Card details required for the Front trial?

No, Credit Card details are not required for the Front trial.

What type of training options does Front offer?

In-person, Webinar, Documentation

Small-Business, Midsize-Business, Large-Enterprise-Business

Front Reviews May 2025: Pricing & Features

Email Management Software

Email Tracking
Contact Management
Auto-Responders
Signature Management
Spam Blocker
Email Marketing
Customer Segmentation
Alerts/Notifications
Email Monitoring
Chat/Messaging
Routing
Canned Responses
Whitelisting/Blacklisting
Search/Filter
Drag & Drop
Campaign Management
Shared Inboxes
Inbox Management
Response Management
Email Templates
Queue Management
Email Distribution
Collaboration Tools
Prioritization

Employee Communication Software

Surveys & Feedback
Chat/Messaging
Content Management
Mobile Access
Employee Onboarding
Event Calendar
Access Controls/Permissions
Activity/News Feed
Knowledge Management
Communication Management
Email Management
Multi-Channel Communication
Employee Directory
Document Management
Employee Communities
Collaboration Tools
Task Management
File Sharing
Alerts/Notifications
Multi-Language
Compliance Tracking
Employee Engagement
Live Streaming
Mass Notifications
Quizzes
Audio/Video Messaging

Workflow Management Software

Approval Process Control
Reporting/Analytics
Activity Dashboard
Activity Tracking
Role-Based Permissions
Calendar Management
Compliance Tracking
Alerts/Notifications
No-Code
Email Management
Real Time Notifications
Collaboration Tools
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Search/Filter
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Drag & Drop
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Commenting/Notes
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Forms Management
Project Workflow

Complaint Management Software

Routing
Multi-Channel Communication
Case Management
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Email Templates
Prioritization
Customer Service Analytics
Forms Management
Knowledge Base Management
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Feedback Management
Chat/Messaging
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Self Service Portal
Social Media Integration
Support Ticket Management
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Survey/Poll Management
Email Management
Alerts/Escalation
Live Chat
Collaboration Tools
Canned Responses
SLA Management

Customer Service Software

Performance Metrics
Appointment Management
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Customer Segmentation
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Queue Management
Virtual Assistant
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SMS Messaging
Email Management
Voice Mail
Call Center Management
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Live Chat
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Auto-Responders
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Help Desk Software

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Call Center Management
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Customer Database
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SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
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IT Asset Management
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Collaboration Software

Project Management
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Drag & Drop
@mentions
Communication Management
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Commenting/Notes
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Team Communication Software

File Sharing
Document Management
Meeting Management
Progress Tracking
Real-Time Chat
Mobile Access
Search/Filter
Content Management
Discussions/Forums
Real Time Updates
Reminders
Surveys & Feedback
Video Conferencing
Drag & Drop
@mentions
Alerts/Notifications
Collaboration Tools
Access Controls/Permissions
Audio Calls
Task Management
Calendar Management
Contact Management
Project Management
File Management
Email Management

Live Chat Software

Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
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Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback

Customer Engagement Software

Churn Management
Engagement Tracking
Email Management
Social Media Integration
CRM
Multi-Language
Real Time Analytics
Campaign Management
Content Management
Event Triggered Actions
Feedback Management
Multi-Channel Communication
Customer Database
Surveys & Feedback
Customer Experience Management
Communication Management
Live Chat
Customer Segmentation
Visual Analytics
Customer History
Customer Portal
Sentiment Analysis

Inside Sales Software

Lead Capture
Email Management
Call Monitoring
Automatic Call Distribution
Lead Qualification
Lead Management
Task Management
Performance Management
Data Management
Contact Management
Meeting Management
Call Recording
Lead Distribution
CRM
Interaction Tracking
Auto-Dialer
Calendar Management
Chat/Messaging
Reminders
Call List Management
Multi-Channel Communication
Deal Management
Sales Pipeline Management

Productivity Software

Collaboration Tools
Task Scheduling
Notes Management
Alerts/Notifications
Email Management
File Sharing
Calendar Management
Chat/Messaging
Assignment Management
Activity Dashboard
Prioritization
Presentation Tools
Task Management
Single Sign On
Progress Tracking
Secure Data Storage
Project Management
Document Management
Office Suite
To-Do List
Tagging
Business Process Automation
Productivity Tools
Team Collaboration
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Productivity Analysis
Video Content
Audio Recording

Advertising Agency Software

Calendar Management
Collaboration Tools
File Sharing
Prioritization
Project Management
Project Tracking
Task Management
Task Progress Tracking
Task Scheduling
Time Tracking
Campaign Management
Commenting/Notes
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Reminders
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Contact Center Software

Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management

Customer Communications Management Software

Template Management
Workflow Management
Third-Party Integrations
CRM
Interaction Tracking
Content Management
Activity Dashboard
On-Demand Communications
Personalization
Multi-Channel Communication
Interactive Content
Video Support
Customer Database
Chat/Messaging
Reporting & Statistics
Batch Communications
Customer History
Alerts/Notifications
Feedback Management

Customer Experience Software

Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
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Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure

Customer Success Software

Onboarding
Collaboration Tools
Health Score
Account Alerts
Account Management
Reporting/Analytics
Revenue Management
Activity Dashboard
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Customer Engagement
Activity Tracking
Task Management
NPS of Customers

Email Tracking Software

Audience Targeting
Real-Time Notifications
Email Templates
Team Management
Click Tracking
Event Triggered Actions
Contact Management
Location Tracking
Email Management
Activity Dashboard
Campaign Management
Email Distribution

Internal Communications Software

Employee Database
Activity/News Feed
Employee Photos
Newsletter Management
Blogs
Screen Sharing
Video Conferencing
Access Controls/Permissions
Meeting Management
Real-Time Chat
Survey/Poll Management
Chat/Messaging
Alerts/Notifications

Logistics Software

Billing & Invoicing
Shipping Management
Supplier Management
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Multi-Location
CRM
Fleet Management
Shipping Labels
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3PL Management
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Remote Work Software

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Sales Tracking Software

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Search/Filter

Unified Communications Software

Reporting & Statistics
Call Routing
Mobile Access
Contact Management
SMS Messaging
Voice Mail
Multi-User Collaboration
Two-Way Audio & Video
File Sharing
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Call Recording
Screen Sharing
Task Management

Customer Support Software

Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot

Customer Relationship Management (CRM) Software

Referral Tracking
Mobile Access
Lead Qualification
Contact Database
Sales Pipeline Management
Territory Management
Quotes/Estimates
Customizable Fields
Calendar/Reminder System
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Task Management
Interaction Tracking
Social Media Integration
Pipeline Management
Lead Capture
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Contact Management
Email Management
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Workflow Management
Activity Dashboard
Internal Chat Integration
Segmentation
Alerts/Notifications
Document Storage
Lead Management
Reporting/Analytics
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AI/Machine Learning

IT Ticketing Systems Software

Access Controls/Permissions
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Alerts/Escalation
Asset Lifecycle Management
Automated Responses
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Collaboration Tools
Configurable Workflow
Customizable Branding
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Customizable Forms
Customizable Reports
Customizable Templates
Help Desk Management
Incident Management
IT Asset Management
Knowledge Base Management
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Prioritization
Problem Management
Release Management
Reporting/Analytics
Self Service Portal
Service Catalog
Service Reporting
Support Ticket Management
Support Ticket Tracking
Task Management

Front Claim

Front Overview

Front Screenshot & Video

Contact Details

Support

Training

Licensing & Deployment

Typical Customers

Languages Supported

Industries

Front Features

Email Management Software

Employee Communication Software

Workflow Management Software

Complaint Management Software

Customer Service Software

Help Desk Software

Collaboration Software

Team Communication Software

Live Chat Software

Customer Engagement Software

Inside Sales Software

Productivity Software

Advertising Agency Software

Contact Center Software

Customer Communications Management Software

Customer Experience Software

Customer Success Software

Email Tracking Software

Internal Communications Software

Logistics Software

Remote Work Software

Sales Tracking Software

Unified Communications Software

Customer Support Software

Customer Relationship Management (CRM) Software

IT Ticketing Systems Software

Front Pricing

Pricing Type

Preferred Currency

Free Trial

Free Version

Payment Frequency

Plans & Packages

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